Shipping policy

Shipping Policy

All KVP orders are shipped using Bpost, our trusted logistics partner in Belgium. Every shipment is tracked for your peace of mind.

Where We Ship

We ship worldwide — including:

• Europe: Belgium, Netherlands, France, Germany, Luxembourg, Italy, Spain, and more
• North America: United States, Canada
• Asia: Japan, South Korea, Singapore, UAE
• Oceania: Australia, New Zealand

If you’re unsure whether we ship to your country, please use our contact form to double-check.

 

Processing Time

Orders are processed within 1–3 business days (Mon–Fri).

You’ll receive a tracking link via email once your order ships.

Estimated Delivery Times

Region	Estimated Delivery
Belgium	1-2 business days
EU Countries	2-7 business days
UK & Switzerland	3-8 business days
USA & Canada	7-14 business days
Rest of World	7-21 business days

Delays may occur due to customs, weather, or local logistics.

Shipping Rates

Shipping costs are calculated at checkout based on your location and the weight of your package. We do not cover import duties or taxes — these are the buyer’s responsibility.

 

Tracking

Once your order ships, you’ll receive an email with a Bpost Track & Trace link to follow your package.

 

Lost or Delayed Orders

If your order hasn’t arrived after 15 business days, contact us via our contact page and we’ll investigate.